Hampton Inn & Suites Chicago/Saint Charles

This hotel far exceeded my expectations. Everything from self check in to the ability to choose your own room to the responsive staff to the spectacular, comfy bed. I have extreme claustrophobia and the room was comfortable. I got the king size suite and the size and roominess exceeded my expectations. The room truly matched the pictures on the website. There was plenty of parking and it was next to shopping and restaurants. We loved it here! I already booked a room for when I return to the area in April and in June.

The staff were super friendly and very helpful. We especially loved Leo who was very helpful and took us to a couple of places in the hotel van. Everything was within walking distance and having a laundry on the premises was super helpful as well.

Location, the amenities, accessibilities, staff were friendly and accommodating.

The breakfast was great, the waffle maker was a little slow in pouring the mix and the maker for the smaller waffles were hard to turn you had to use two hands to turn. Also, the yogurt was not very cold.

I liked everything, the service was just amazing, the facilities were wonderful and the breakfast was just the best I had in a hotel for so long.